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Attn: Privacy Compliance Officer 934 N. Soldano Ave Azusa,Ca 91702 |
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1. What information does
Crystals 3 collect from you?
In order to better provide you with numerous products and services, crystals3.com
collects two types of information about its visitors: Personally Identifiable
Information and Non-Personally Identifiable Information. Our primary goal in
collecting information from you is to provide you with a smooth, efficient, and
customized experience while using our site.
Personally Identifiable Information
this refers to information that lets us know the specifics of who you are.
Personal information is requested when you order a product or service, register
for a Gift List, enter contests or sweepstakes, fill out surveys, and send us
feedback. For example, this information might include your name, billing
address, shipping address, telephone number, e-mail address, credit card or
other payment information, and product details. With this information, Crystals3.com
can fill your orders and better provide you with personalized services. If
you visit one of the stores available through a link on our site, they will
independently collect, use and share your personal information in accordance
with their own privacy policies. If you have questions about their
information practices, please read their privacy policies.
Non-Personally Identifiable Information
this refers to information that does not by itself identify a specific
individual. We gather certain information about you based upon where you shop
on our site in several ways. This information is compiled and analyzed on both
a personal and an aggregated basis. For example, this information may include
the Web site's Uniform Resource Locator ("URL") that you just came
from, which URL you next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address of documents and
other resources on the World Wide Web. An IP address is an identifier for a
computer or device on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the World Wide Web. Networks like the Web
use the TCP/IP protocol to route information based on the IP address of the
destination. In other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the web, allowing web
servers to locate and identify your computer. Computers require IP addresses in
order for users to communicate on the Internet, browse and shop.
2. Where do we collect
information from you and how do we use it?
Our primary goal in collecting personal information is to provide Crystals3.com’s
visitors with a superior customized online experience. We use the customer
contact information to fill orders, contact purchasers to inform them of their
order status, to send promotional information, to enhance the operation of our
site and administer our systems.
We review the actions of Crystals3.com visitors on an aggregate basis to determine customers' preferences, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from our web site analysis agents, or from contests, drawings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services.
We gather information in the following ways:
Shopping
we collect IP addresses for the purposes of system administration, to gather
broad demographic information, to enable ads to be served on our site, - to
monitor the level of activity on our site. We collect information from visitors
to our site regarding the URLs they came from, domain types (e.g., .com or
.org), their IP addresses, the date and time of their visit or order, the
number of visits and orders, the number of visits per browsing session, the
server type, the operating system and browser type used to come to the site,
the country, state and telephone area code where their servers are located, the
pages and page titles of our site that visitors viewed during their visit,
whether the visitor's computer is enabled for Java or cookies, browser
language, applications and plug-ins, and any search terms entered on our site.
Ordering
when you order from us, we collect personally identifiable information from
you. If you order one of our products or services, we will collect and maintain
your name, e-mail address, billing address, shipping address, telephone number,
product selections, credit card or other payment information, order number,
referring URL, IP address, page you bought from and a password. We collect
this, and other information, as disclosed in this Policy, in order to fill your
order, to communicate with you about your order and to send you promotional
materials. Before confirming your order, you will have the opportunity to review
the product order form and make changes and additions to the information it
contained and these
changes will be automatically kept for future use.
Gift Certificates
If you purchase a gift certificate from our site, you will give us the
recipient's name and e-mail address if you wish to send the certificate by
e-mail. If you wish to send a certificate by regular mail, you will
give us the name, mailing information and phone number for the
recipient. The recipient information you give us will only be used to send
the gift certificate and for no other purpose.
Promotional E-mails
we offer promotional e-mails as a service to our customers. We will send
you e-mail periodically listing current specials and deals. To stop
receiving our promotional emails, send an e-mail to us at info@crystals3.com
Contact Information and Third Party Data
If you contact Crystals3.com or our customer service representatives by
telephone, e-mail or letter, we may keep a record of your
correspondence or comments. If you report a problem with our site, we may
collect such information in a file specific to you. If you contact us
by calling one of our customer service representatives, we may ask for your
name, e-mail address and order information in order to send you a reply. If
other users or third parties send us correspondence about your activities or purchases
on our site, we may keep the information in a file specific to you.
Cookies
We use cookies and may allow others to use cookies in the operation of our
site;
On occasion, unaffiliated third parties will "frame" Crystals3.com's site in an effort to collect customer information. To ensure your privacy, make sure that your order originates from crystals3.com's site. Crystals3.com is not in any manner responsible in the event that you do disclose information to an unaffiliated framing site.
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With whom do we share your information?
Other Parties: We do not sell, trade, or rent your Personally Identifiable Information to others without your consent. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of crystals3.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency. Services Provided on Our Site: Except as otherwise stated in this Policy, without your consent, crystals3.com does not disclose its customers' Personally Identifiable Information to other merchants Data Analysis Agents: The information collected by or for crystals3.com may be provided to an outside company for the purpose of analysis. That analysis is to help us to improve our site and product selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any Personally Identifiable Information with others, or use it for any other purpose than to help crystals3.com. Ad Servers, Advertisers, Image Servers and Website Analysis Agents: These third parties use their cookies' identification numbers and internal web site tracking features to serve ads on our site and to collect aggregated information to create statistics about our customers and visitors, traffic patterns, and related site information. In the event that our ad servers collect any Personally Identifiable Information on our behalf, it will not be used by them or disclosed to any third parties. Compliance with Service of Process or Law Enforcement: Occasionally crystals3.com may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. Crystals3.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful. 1. How can you update
or correct your Personally Identifiable Information? 2. What are your
choices regarding collection, use, and distribution of your information? Ad-servers and other Content Servers: You may also set your browser so that it will not accept "cookies" to prevent assignment from the ad server of a unique identifier; however, you will be unable to shop on our site if you do so. 3.
What
security precautions are in place to protect against the loss, misuse, or
alteration of your information? When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means 4. A special note
about children's privacy
5. crystals3 .com and
third-party use of "cookies" Ad Server and Content Server Cookies: We may use an outside ad serving company or content server to display banner advertisements and other information on our site or to serve promotional emails. As part of their service, they place a separate cookie on your computer. Except for the company that serves our promotional emails, crystals3.com does not provide third-party ad servers with any of your Personally Identifiable Information. Crystals3.com and its third party ad servers do collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the URLs from which you came, referring site's domain types (e.g., .com), operating system, the country, the server your computer is logged onto, where the servers that your computer is logged onto is located, the pages of our site and products that visitors viewed during their visit. Our third-party ad servers will occasionally use outside agents, whose computers will serve ads on our site in the same manner and under the same conditions as above. In addition, other ad serving companies or advertisers may place banner ads on our site in the same manner as above, but we do not disclose to them any Personally Identifiable Information. Image Server Cookies: As part of the ad-serving process, a third party may serve graphics upon our site. In order to customize their service, they may also place a cookie upon your computer. While crystals3.com does not control their use of that cookie, no Personally Identifiable or individual customers' product information is collected. 6. You should
carefully review privacy policies of any third party sites accessible from crystals3.com On behalf of various sponsors, crystals3.com
provides sponsored links to third-party web sites. If you click on a
sponsored link or banner ad, a "window" or "frame"
containing a third-party's web site may appear in the foreground with the crystals3.com
web site in the background. Unless you are on crystals3.com's web site, any
time that you have moved to a window, you should assume that your personal
information is being collected, used and disclosed in accordance with the
windowed site's privacy policy (if any). please contact us by e-mail at info@crystals3.com, or by Contacting crystals3.com
about privacy questions or concerns
Crystals3 Publishing & Promotions 934 N Soldano Azusa, Ca 91702 You may also contact us by e-mail at custservice@crystals3.com 7.
Privacy
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